REFUND POLICY

Our marketing package services are offered for a minimum subscription periods of six (6) months or one (1) year.
Clients may request termination of their service at any time.
Refunds, if applicable, will be calculated starting from the month following the termination request.

Our Mystery Shopping service is custom-priced and billed according to the contract terms:

For short-term contracts, a 50% down payment is required upfront, with the remaining 50% due upon delivery.
For longer projects, payments are split as follows: 40% down payment, 30% mid-project, and 30% upon delivery.

Clients may terminate the Mystery Dining contract at any time; however, all payments made up to the point of termination are non-refundable.

For further information you can contact our administration by phone on +374 98 758 208 or email [email protected]

Last Updated: This Privacy Policy was last updated on October 2025

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